220 – Employee Assistance Program

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The Employee Assistance Program (EAP) is offered at no cost to Harris County employees with personal concerns that may affect work performance. The EAP is available to all employees and dependents for confidential consultation on such issues as:

  • Alcohol or drug abuse
  • Marital or relationship difficulties
  • Spouse or child abuse
  • Mental health disorders
  • Grief, trauma, loss
  • Family difficulties: parenting, step-parenting, elder care
  • Financial problems or credit card abuse, etc.
  • Other personal concerns
  • Work-related trauma or performance problems



The EAP helps employees and their families identify problems and refers the employee or qualified family member to qualified professionals for assistance at no charge. [CALEA Standards 22.1.7 a – d]

Professional services are often covered by the employee’s insurance. The EAP directs an employee to professional, confidential help that is designed not to jeopardize the employee’s job with the county or licensure with TCOLE.

An employee requesting confidential assistance shall call the EAP hotline.

Administrative Referral/Administrative Leave or Duty Status

The EAP provides supervisors with a venue to refer administratively a troubled employee in a confidential manner. An administrative referral is a personnel order where the HCSO directs an employee to seek help for a problem that is interfering with the employee’s work performance. [CALEA Standards 22.1.2 a & 22.1.7 b – e]

The administrative referral must be approved by the bureau commander or his or her designee and coordinated through the Human Resources director.

Immediately following an employee’s involvement in an incident wherein other actions resulted in serious bodily injury the bureau commander may assign the employee to administrative leave or administrative duty status. [CALEA Standard 22.1.2 a]

Additional Information

For more information about the EAP contract company and the referral process, employees and supervisors may contact the Human Resources Division. [CALEA Standards 22.1.7 b – d]


This policy has been revised on the below listed dates:

April 21, 2009

May 1, 2018

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